Service Design | Climate Adaptation
I'm a freelance Service Designer helping organisations build new services that are resilient and adaptive.
I'm offering consulting and training to forward thinking companies who want to grow their capacity to prepare, manage and recover from disasters and climate change.
I consult for large private and public organisations and provide their leadership and design teams with support in:
👉 Defining areas of opportunity and new service concepts through qualitative field research;
👉 Designing and delivering engaging service experiences for employees and customers.
👉 Delivering training and on-the-job coaching to increase the capacity to prepare, manage and recover from disasters and climate change.
I have significant experience in:
🚀 building services and ventures
🕺 behavioural and organisational change
🧶leading cross-functional design and innovation initiatives
With climate adaptation as my mission, I now support organisations in designing services that grow their capacity to prepare, manage and recover from disasters and climate change. 🌎
I'm a mountain girl. I grew up on a remote farm in the Italian Alps. As a curious mind I did everything to escape this natural paradise. I lived in Verona and Bruxelles. After discovering my passion for Service Design I went to Milan, Turin and London working at the forefront with top-tier agencies Idean (now frog) and Livework
Now I'm back in Verona, obviously for the pizza 🍕
From here I work remotely for international clients.
I experiment with new trends and technologies 🤓, speak four languages 🇮🇹🇩🇪🇬🇧🇫🇷 and mentor young designers.
If you are curious about my work or are interested in collaborating let's have a chat.
I'll get back to you sometimes though it might take a couple of days :)